SAP Knowledge Base Article - Preview

2705324 - Activities with status complete are displayed in both Contact History and Planned Activities assignment blocks

Symptom

Created a business transaction or a campaign, whereby Activities were created and completed.

These completed Activities are displaying in the CRM Web UI in assignment blocks Contact History and Planned Activities.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Activities, Planned Activities, Contact History , KBA , CRM-MD-BP , Business Partners , Problem

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