SAP Knowledge Base Article - Preview

2704804 - Are Technical Communication Users created and maintained the same as regular S-User IDs in SAP ONE Support Launchpad?


  • What is the difference between a Technical Communication User and a regular S-User ID?
  • Technical Communication User unable to log into SAP ONE Support Launchpad
  • Technical Communication Userworks fine in Support Hub Connectity but cannot log into SAP Support Portals
  • Technical Communication User can't log into SAP websites
  • Cannot access SAP sites with Technical Communication S-User ID
  • Support Hub User ID unable to log into support portal
  • Login Error: Sorry, we could not authenticate you. Try again.
  • Created S-User ID in the Support Hub Communication application
  • Support Hub Communication User created successfully but not able to log into sites
  • Can't log into portal with S-User ID created in the Support Hub Communication application




SAP Solution Manager 7.2


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