Users are not able to launch a second course that has E-Signature enabled, if they don't verify the E-Signature Learning Event from the previous item completed, when Course Home feature is turned on.
Learning Management System
Reproducing the Issue
Create 2 courses with E-Sig ON;
- Assign it to a test user;
- Launch 1st, complete it, but DO NOT sign it;
- Launch 2nd, "You have course(s) that require electronic signature. Sign Now" message will pop up at the top.
- Not able to launch content object, "Start Course" button is grayed out.
If there are multiple courses with e-signature turned on and the learner did complete a course that had e-signature turned on but did not complete e-signature process, then all the courses which have e-signature turned on will be locked. The system assumes that there is a security risk and the learner will not be able to complete this course as well.
Users will necessarily complete the E-Signature process to move on to the next course. This is working as designed, as stated by Learning Product Management
Course Home, E-signature, course locked, user not able to launch course, You have course(s) that require electronic signature. Sign Now , KBA , LOD-SF-LMS-CNT , Content , Product Enhancement
SAP SuccessFactors Learning all versions