SAP Knowledge Base Article - Public

2704734 - S/4HANA Cloud KPI Design generates an error while saving evaluation

Symptom

When using KPI Design to Activate an Evaluation for a KPI in S/4HANA Cloud, an error is occurring:

Error while saving evaluation an exception was raised.

Environment

SAP S/4HANA Cloud 1808

Reproducing the Issue

  1. Login to Fiori Launchpad
  2. Click on Create KPI tile
  3. Create an Evaluation
  4. Click on Activate
  5. Error occurred

Cause

The user does not have the appropriate authorization. Please refer to the Resolution section to fix this issue.

Resolution

  1. Login to Fiori Launchpad with Administrator rights to gain access to the application Maintain Business Users
  2. Once Logged in, search for the Business User that is experiencing this error
  3. Once the user is found click on it
  4. Now click on the Roles that has the authorization for KPI Design
  5. Click on Maintain Restrictions
  6. Make sure Write is set to Unrestricted

Keywords

Error 500, evaluation exception raise KPI design, evaluation , KBA , CA-GTF-SB-S4H , Smart Business for S4HANA , Problem

Product

SAP S/4HANA Cloud 1808