SAP Knowledge Base Article - Public

2704119 - Error: Delivery processing for this Purchase Order is still active

Symptom

You have created a Purchase Order with new line item and now you are trying to update the quantity in the Purchase Order. However, the system shows an error message upon clicking on the Send Update button

or

when you try to remove a line item from the Purchase Order, you will see the error: Delivery processing for this Purchase Order is still active

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Order view and select the relevant Purchase Order.
  3. Select Edit and navigate to the Items tab.
  4. Select the line item and change the Quantity.
  5. Select Send Update and the error will appear.

Cause

System shows an error message because in Purchase Order there are Inbound Delivery Notifications present but no actual Delivery Document is created. System stops changes on Purchase Order, when there are only Delivery Notification existing and not an actual Delivery Document.

If we allow changes on Purchase Order then order will go for an approval then no changes on Purchase Order are allowed. In the mean time, if user creates actual delivery document ,then information to Purchase Order from Inbound delivery will not be updated. This will create an inconsistency in the Purchase Order document.

Resolution

You can create Inbound Delivery documents for the items which have an Inbound Delivery Notification.

 or

 You can delete/cancel the Inbound Delivery Notification.

Follow below steps to find the Inbound delivery notifications if any:

  1. Go to the Inbound Logistics work center.
  2. Select the Inbound Delivery Notifications view.
  3. Go to the advanced search and enter the ID of the Purchase Order.
  4. Search for the relevant notification.
  5. Click on search to see if any Inbound Delivery Notifications appear.

See Also

2713485 - Error message:Cancellation not allowed. Check open delivery documents

1347361 - How to Reverse / Cancel Inbound Delivery

Keywords

Delivery processing for this Purchase Order is still active; Save Failed; Delivery Processing error , KBA , delivery processing for this purchase or , save failed , delivery processing error , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions