SAP Knowledge Base Article - Public

2704069 - You Have Maintained Values for Gross Weight and Volume in the Outbound Delivery, but they are Missing in the Label.


You have created an Outbound Delivery ODX (ODX represents the Outbound Delivery ID) and entered Gross Weight and Gross Volume, but in the corresponding Outbound Label LAB (LAB represents the Label ID), the values are not displayed. Now you would like to know how to obtain gross volume and weight on the Labels without entering them in the ‘new labels’ screen.


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Reproducing the Issue

  1. Navigate to the Outbound Logistics work center.
  2. Go to the Outbound Deliveries view.
  3. Find and select Outbound Delivery ODX.
  4. Click the Edit button.
  5. If you check the Logistics Details section of the Outbound Delivery, you can see that the values for the Gross weight and Gross Volume are displayed.
  6. Now go to the Common Tasks and select Labels.
  7. Find and open the Label ID LAB.
  8. Click the View button.
  9. Now in the Label Overview of Label LAB, you can see that in the Logistics Details, the Gross Weight and Gross Volume fields are empty.


The Gross Weight and Gross Volume are not shown in the Label created, because there is no Unit of Measure (UOM) Characteristics maintained in the Product Master Data (Net weight, length, width, height etc.) of the affected Material. This information is read from Product Master Data while creating new Label.


  1. Navigate to Product Data work center.
  2. Go to the Materials view.
  3. Find and Select Material MAT (MAT represent the Material ID).
  4. Click the Edit button.
  5. Go to the General tab, and then to the UOM Characteristics sub tab.
  6. Maintain the desired UoM characteristics.
  7. Save and close.
  8. Now the values should propagate when you create new Labels once you have maintained them in the UoM Characteristics.


UoM characteristics, Logistics, Details, Outbound, Delivery, Labels, Good, Tag , KBA , uom , characteristics , AP-GTP-GT , Goods Tag , AP-ODP , Outbound Delivery Processing , How To


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