SAP Knowledge Base Article - Preview

2703132 - I am not receiving the SMS containing the Two-Factor verification code on Indian mobile network

Symptom

I am trying to receive the two-factor authentication code, but I am not getting the SMS, or voice call. I am using a Mobile Network in India.


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Environment

  • SAP Customer Data Cloud
  • SMS Login - OTP

Product

SAP Customer Data Cloud 7.4

Keywords

  • SMS Login - OTP
, KBA , two-factor authentication , two-factor , sms , india , verification code , CEC-PRO , SAP Customer Data Cloud - Identity, - Consent, - Profile , Problem

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