SAP Knowledge Base Article - Public

2701116 - BizX ReadAudit feature should be enabled before enabling the GDPR feature


  • Cannot enable Data Protection and Privacy feature in Onboarding
  • How to enable General Data Protection Regulation feature?
  • Failed to activate/deactivate the feature

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SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Onboarding
  2. Navigate to Onboarding Settings
  3. Navigate to Features
  4. Navigate to Data Protection and Privacy
  5. Receive the following error: "BizX ReadAudit feature should be enabled before enabling the GDPR feature"
  6. ReadAudit_Not_Available.png
  7. Navigate to Admin Center
  8. Search: 'Manage Audit Configuration'
  9. Read Audit is not available and cannot be found


  • As of 1808 the RAL tab in "Manage Audit Configuration" has been removed until the RAL feature is ready.
  • GDPR Read access Audit is temporary disabled until No-SQL infrastructure is ready.


  1. The Configuration Field will be re-added to SuccessFactors once the "Read Audit" feature is Released.
  2. Please follow this Community Thread for the latest information on "Read Audit" release.
  3. Data privacy feature is responsible for RAL and Change Audit. Data Purge, Consent, Information Reporting should be working fine.
  4. SuccessFactors support team - Please review internal memo


GDPR, Data Privacy, RAL, Read Audit , KBA , LOD-SF-OBD-SYS , System Performance, Usability, Errors, Security , Problem


SAP SuccessFactors Onboarding all versions