Onboarding panel shows a blank screen and the new hire / hiring manager is unable to complete the activity.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Navigate to SAP SuccessFactors HCM > Onboarding > Process
- Select the affected process and create a new activity;
- Enter all needed details until it reached affected panel;
- White or blank screen shows.
Duplicated keys in the panel settings. The key and the display key should not have the same name.
- Navigate to SAP SuccessFactors HCM > Onboarding > Setting > Panels;
- Select the affected process in the left column and click the affected panel
- Cross check every item in the panel and ensure that keys are not repeated
Highlighted Incorrect Configuration
Highlighted Correct Configuration
Duplicated, keys, Panels, Onboarding, 1.0 , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem