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2700368 - Portal error - Exception occurred while trying to CRUD PMUSER repository table - SAP PD

Symptom

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

  • Error is returned when trying to connect to Portal as ADMIN:

The PowerDesigner Web server is unavailable.  Please contact your administrator.
java.long.RuntimeException: Exception occurred while trying to CRUD PMUSER repository table.

  • From cmrserver.log you can see some messages like:

ERROR Thread-11 2018/09/26 12:55:54 CST com.sybase.cmr.common.utils.FortifyLog.directLog(FortifyLog.java:266) com.sybase.cmr.infra.security.RepositorySecurityException: java.lang.RuntimeException: Exception occurred while trying to CRUD PMUSER repository table.
ERROR Thread-11 2018/09/26 14:07:48 CST com.sybase.cmr.common.utils.FortifyLog.directLog(FortifyLog.java:266) com.sybase.cmr.infra.comment.CommentException: Error happened in the persistence layer

  • This issue may appear with various DBMSs.


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Environment

SAP PowerDesigner (PD) 16.6

Product

SAP Adaptive Server Enterprise 16.0 ; SAP PowerDesigner 16.6

Keywords

HANA, Oracle, DB2, MSS, SQL, Server , KBA , BC-SYB-PD , PowerDesigner , Problem

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