SAP Knowledge Base Article - Public

2699791 - Impact of enabling Browser Photo Caching

Symptom

What is Browser Photo Caching ?

Impact of enabling Browser Photo Caching?

Environment

SuccessFactors BizX Suite.

Reproducing the Issue

NA

Cause

NA

Resolution

Q . If we disable "Disable Browser Photo Caching" what is the impact?

Ans: If the "Disable Browser Photo Caching" setting is enabled, then employee photos will not be cached in the end-users' browsers. Unless the customer has special privacy restrictions where they do not want their end-users' browsers to have cached copies of their photos, this setting should NOT be enabled, because browser performance will be impacted, where the same employee photos would have to be downloaded over and over again, as the user re-visits pages and navigates to other pages that show the same photos.

The "Disable Browser Photo Caching" setting will NOT affect the browser caching of the Company Logo. The setting will NOT force the browsers to get updated copies of them. Users will need to clear their browser caches.

If users clear their browser caches, but they are still getting the old logo then create a support incident. Support enggineers will work with engineerign team to fix the issue

Keywords

Browser Photo Caching Photo Caching Caching , KBA , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HCM Core 1808