Symptom
Approver unable to see the approve button in the Mobile App even all the required fields is populated
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
Step 1: be an approver of a req
Step 2: go to the mobile app to try to approve it
Step 3: You will noticed that the Approve button is missing
Cause
Customer has set white color for background color and font color thus causing the button not to be visible.
Resolution
Please use to different color for background color and font color by going to Theming options in Admin Center.
Admin needs to login and goes to Admin Center > Enable Mobile Features
Admin can find Theming feature. on the right side of "Theming" menu, there is a cog (gear type) icon. Click it to show the theming settings.
Keywords
Approve button missing approve button Mobile app , KBA , LOD-SF-RCM-MOB , Mobile Interface, Mobile Apply , Problem