SAP Knowledge Base Article - Preview

2699247 - IBP: How to troubleshoot Excel network / timeout issues


You are working on the Excel UI and performing an interactive action like opening a template, running a simulation, etc. and you face an error like "The underlying connection was closed: The connection was closed unexpectedly", or "Connection Timeout...", etc.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)


SAP Integrated Business Planning for Supply Chain all versions


IBP, network, timeout, time out, Excel, connection, closed, check, underlying , KBA , SCM-IBP-XLS , Excel Client , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.