In career site, when using the option "E-Mail job to friend", and the receiver have a Gmail address, there is a long string of characters showing on the mail body. Same mail shows fine in other mails/clients.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SuccessFactors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Go to career page
- Find a Job posted
- Select Action
- select "E-Mail job to friend"
- send the mail to @gmail address
- Mail received is similar to the below
This is caused by a restriction by Gmail, that for security reasosn will not display embbeded images when opening mails on web.
Remove images embedded in Job Requisition Header / Footer.
Remove images embedded in Mail template used for E-Mail job to friend trigger (by token [[LOGO]] ).
trigger , friend , e-mail , gmail, email , mail , address , E-Mail job to friend , refer , referral , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem