SAP Knowledge Base Article - Preview

2698571 - User authentication failed in IAS due to error "Cookie name is not valid"


Authentication through SAP Identify Authentication Service (IAS) is failing. The IAS Troubleshooting Logs, shows the following error:

"... message=""User authentication failed.Cookie name is not valid: ..."



  • SAP Cloud Platform Identity Authentication Service
  • SAP Cloud Platform


Identity Authentication all versions ; SAP Business Technology Platform all versions ; SAP Integrated Business Planning 1808


sso single-sign-on login.failed artifact JAVA Service Provider SP Identity Provider IDP Issue Instant is not valid SAP Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA SAML 2.0 SAML2Assertion Warning saml2.sp.ResponseValidationService SAML2Assertion Service Provider SAMLREQUEST
, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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