SAP Knowledge Base Article - Preview

2698571 - User authentication failed in IAS due to error "Cookie name is not valid"

Symptom

Authentication through SAP Identify Authentication Service (IAS) is failing. The IAS Troubleshooting Logs, shows the following error:

"... message=""User authentication failed.Cookie name is not valid: ..."


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Environment

  • SAP Cloud Platform Identity Authentication Service
  • SAP Cloud Platform

Product

Identity Authentication all versions ; SAP Business Technology Platform all versions ; SAP Integrated Business Planning 1808

Keywords

sso single-sign-on login.failed artifact JAVA Service Provider SP Identity Provider IDP Issue Instant is not valid SAP Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA SAML 2.0 SAML2Assertion Warning saml2.sp.ResponseValidationService SAML2Assertion Service Provider SAMLREQUEST
, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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