Customer needs to add SAP Cloud Platform Integration (CPI or HCI) IP Address and/or IP Address range on their SFTP, 3rd Party or external system/endpoint firewall/allow list to allow communication between.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems and/or Free to use Website but not intended to promote usage. Any resemblance to real data is purely coincidental."
SAP Cloud Platform Integration
HCI IP Range, CPI IP Range, Subnet Mask, IP Range, Usable Host IP Range, SFTP IP Firewall, Cloud Platform Integration. HCI Tenant IP, CPI Tenant IP , KBA , LOD-SF-INT-HCI , Standard SF to 3rd Party CPI (HCI) Content , LOD-SF-INT , Integrations , LOD-HCI-PI-OPS , Cloud Operations , How To
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