SAP Knowledge Base Article - Preview

2696914 - Can't close incident in status Sent to SAP Partner - SAP ONE Support Launchpad


  • Can't close an incident with status Sent to SAP Partner
  • Unable to close support incidents sent to partner
  • Why can't I close the incident created by my S-User ID
  • Not able to close my incident which was sent to partner
  • Request to Close option is not available for incident sent to partner



  • SAP ONE Support Launchpad
  • Incident Management Application


Send to Partner , Sent to Partner , close button , confirm incident , confirm button , blue button is greyed out , no blue button to close incident , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.