SAP Knowledge Base Article - Public

2696182 - Report Distributor (WFA) - Public IP Address to be added to allowlists at 3rd Party SFTP

Symptom

  •  Customer is unable to send files (distributions) to their internal/3rd Party SFTP server from Report Distributor.
  •  The sender's (SAP SuccessFactors in this case) IP Address  has to be added to allowlists at the SFTP server's firewall to allow Report distributor to put files.

Environment

  • SAP SuccessFactors HXM Suite
  • Online Report Designer
  • Report Center - Report Distributor

Resolution

In order to allow connections from Report Distributor to the 3rd Party SFTP server, the respective (based on the Data Center) WFA Job Server's IP address has to added to the SFTP server's allowlists.

Note: IP Address for Production & Preview on a particular DC is same.

Data Center
(Preview & Production)
Job Server IP Address
(to be added to allow list)
DC2 213.52.186.176
DC4 64.95.110.128
DC8 65.221.12.129
DC10 210.80.140.129
DC12

155.56.208.68

155.56.220.129

DC15 180.153.153.66
DC17 157.133.48.10
DC18 157.133.1.221
DC19 157.133.241.18
DC23

130.214.222.43
130.214.222.45
130.214.222.41

DC44

157.133.165.141

Keywords

Report Distributor, IP, Address, allow list, blocklist, firewall, allowlist, block, deny, grant, connect FTP, SFTP , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-WFA , Workforce Analytics & Planning , How To

Product

SAP SuccessFactors HXM Suite all versions