You are trying to sending out Campaigns with hyperlinks from surveys and the recipient is not receiving the hyperlink via e-mail.
SAP Cloud for Customer
The Campaign member is a corporate Account. Currently the system only supports sending surveys links to Business Partner that are persons: Individual Customers, Employees and Contacts.
This is expected system behavior.
KBA , surveys , campaigns , LOD-CRM-MKT-CAM , Campaigns , LOD-LE-SUR-DEF , Survey definition = design time , How To