- When are Data Services extracts provided after a major release upgrade?
- When are Data Services extracts provided after a maintenance?
- Data Services Files are missing after an upgrade.
SAP SuccessFactors Learning
During a major release upgrade this is the schedule that is followed on providing the extract files:
- The day of the upgrade, the schedules are deactivated
- The day after the upgrade, Full files are provided
- Two days after the upgrade, the schedules are reactivated which then provides the Delta/Keys going forward
When there is maintenance, the Key/Delta files will be sent out as per normal schedule.
Note: If files were not received, please raise a case for Support to investigate.
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