SAP Knowledge Base Article - Public

2694383 - Extension Field Causing ADS Error When On Summary Form: "Document cannot be generated; ADS rendering of SAP template failed."

Symptom

You created an extension field of type indicator, the same field is added in your Appointment Summary template. In form design you used a Check Box field for receive the value of the UI field.

Environment

SAP Cloud for Customer

Reproducing the Issue

The below is an example and can also happen for Previews in other objects.

  1. Go to the Activities Work Center.
  2. Open the Appointments View.
  3. Open appointment ABC (ABC is an appointment in the list).
  4. Click Actions.
  5. Click Generate Summary.

 You will receive the error message:

"Document cannot be generated; ADS rendering of SAP template failed."

"Output service processing error."

Cause

You will receive this error due the XML of the appointment is sending the value TRUE for this indicator field. In the form template this is an invalid value for the field with the property Integer.

Resolution

We suggest to change or adapt the form template accord to be able to receive the True input.

Keywords

KBA , document cannot be generated; ads render , ads rendering of sap template failed , AP-RC-OUT , Output Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions