- callback is allocated several times to agent (customer called several times)
callback marked successful but not completed
callback script data incorrect
callback script is not opening
SAP Contact Center 7.0
SAP Contact Center, on-premise edition 7.0
CCtr, SCC, CCI, CRM-CCI, CBR, CB call back, script , KBA , csg_q , CRM-CCI , Contact Center Infrastructure , Problem
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