SAP Knowledge Base Article - Preview

2693808 - After upgrading the SAP BW System, reports based off BEx Query fails in Crystal Reports and in SAP BI LaunchPad

Symptom

  • Error: 'The viewer could not process an event.' when refreshing a report based off a BEx Query in SAP BI LaunchPad.
  • After upgrading the SAP BW System to a higher version, reports based on SAP BW BEx Query fails in Crystal Reports.
  • Able to create new reports successfully off the same SAP BW BEx Query in Crystal Reports.


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Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
            
  • SAP BW 7.50
  • SAP BW 7.51
  • SAP BW 7.52 

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP NetWeaver 7.5

Keywords

CR, BW Upgrade, KeyFigure , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BW-BEX-OT-MDX , MDX,OLAP-BAPI,OLE DB for OLAP , Problem

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