SAP Knowledge Base Article - Preview

2693528 - Global Account Administrator cannot logon to Subaccounts - SAP Cloud Platform Cockpit

Symptom

However you are the Administrator of the Global Account and you can see the list of the Subaccounts in the SAP Cloud Platform Cockpit, you are not able to logon to them.

The following information is shown:

"You cannot access this subaccount because you are not a subaccount member or administrator."


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Environment

SAP Cloud Platform Cockpit

Product

SAP Business Technology Platform 1.0

Keywords

administrator globalaccount sub acount sub-account admin role rigth access member acount sap cp neo foundry SCP , , KBA , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-CIS-OPS , Operation Requests related to CIS , Problem

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