SAP Knowledge Base Article - Public

2693432 - How to access / see detailed purge logs?

Symptom

How to see detailed logs for purge requests on BizX? Users that were purged and reasons that other users were not purged.

Environment

SAP SuccessFactors BizX Platform

Resolution

To download the purge reports, you can follow the steps below:

  1. Access Admin Center;
  2. Go to Purge Request Monitor;
  3. On the Purge Request Monitor, click Approved Requests (third tab as below):

request monitor.PNG

  1. For the purge request that you want the report, click the View Result button;
  2. On the pop-up, click the link Download Complete Report (.zip) on the last line of the pop-up;
  3. Then you will download a zip file with several reports over the purge.

On the files downloaded, you will have purge reports related to each module and its results.

If any user was not purged, you should find the reason to the failure on the file "UserObjectType.csv" on the column "Note".

Keywords

 log soft-purge DRM Data Retention Management , KBA , LOD-SF-PLT-DRM , Data Retention Management , How To

Product

SAP SuccessFactors HXM Core all versions

Attachments

request monitor.PNG