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SAP Knowledge Base Article - PublicSymptom
This Knowledge Base Article (KBA) lists top-reported issues for the 2H 2020 Preview and 1H 2020 releases. In the spirit of transparency and mutual success, we sincerely appreciate your partnership as we, together, identify and report the status of issues associated with these releases.
If you are looking for a list of defects fixed in the 2H 2020 release, check out Notable Fixed Issues in the SAP Help Portal.
If you are looking for a list of new and changed features, check out SAP SuccessFactors What's New Viewer in the SAP Help Portal.
For all other product and release updates, visit the SAP SuccessFactors Community.
Notes
- While this KBA is updated as often as possible, there may be certain issues that are not included due to miscellaneous conflicts. Please note that if resolving an issue causes a usability or functional change, the new experience will be documented in applicable implementation guides in the SAP Help Portal.
- If a known issue is related to a feature or functionality introduced in the release, the description of the known issue will provide the ‘Reference Number’ of the feature or functionality announced in the What’s New Viewer.
Environment
SAP SuccessFactors HXM Suite
Resolution
To improve usability, we now provide a spreadsheet listing the different reported and resolved issues for the release. For a complete list of issues for the 1H 2020 & 2H 2020 release, download the spreadsheet from the Attachment section of this KBA. Prior to submitting an incident, please carefully review the information in this table.
2H 2020 Release Known Open Issues
| SAP SuccessFactors Solution | Issue Description | Reference Number | Status |
| Employee Central | You can't save your Internal Job History block configuration because you haven't added a rule. You must have a rule using the Internal Job History rule scenario. This affects all customers who want to use the Internal Job History block. There is no workaround for this. We are not planning to patch a fix for this issue. |
ECT-147156 | Open |
| Employee Central | When you configure a step approver as a Dynamic Group that includes two users, one with delegatee for auto delegation and one without, if the tag [[CURRENT_OWNER]] is used in email notifications, this tag will not be resolved correctly for the second user. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
ECT-148212 | Open |
| Employee Central | When using Manage Pending Hires for a new hire or concurrent employment, the hire page does not load when the pay component recurring has an associated Recruiting record. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
ECT-152244 | Open |
| Employee Central | Notes entered as part of Termination Details imports are not displayed on the user's profile, when there is a workflow associated with the termination process. We are aware of this issue and are working on resolving it. Workaround: Manually update the user profile with required notes after the termination process is complete. |
ECT-152475 | Open |
| Employee Central | In the Add New Employee page, if the Payment Information Configuration UI has the setting "Show in Workflow = Yes" in the Hire Template Configuration, when it appears on the workflow details page, the Payment Information Configuration UI is not displayed as customized. This issue affects all customers who use Configurable New HIre, Payment Information (and other MDF objects), with UI rules configured to change field layout, with the field Show in Workflow set to Yes. We are aware of this issue and are working on resolving it. Workaround: Set the Show in Workflow field to No. |
ECT-152605 | Open |
| Employee Central | When sorting fields of data type NUMBER in the company structure overview, the field is treated as a string in the backend at query level despite the data type. This implies that the same natural order as for strings is applied. This order defines that longer strings are "smaller" than shorter strings. The semantic of numbers is being lost. Taking 1, 10, 11, 100, 101 as an example the order will be 100 101 10 11 1 We are aware of this issue and are working on resolving it. |
ECT-154439 | Open |
| Employee Central | While adding the pay component row in the Add New Employee page using Configurable New Hire, an error occurs, only when you configure the Compensation Information block in the Job Information section. We are aware of this issue and are working on resolving it. Workaround: Configure the Compensation Information block separately, and not within Job Information. |
ECT-154741 | Open |
| Employee Central | Duplicate employee times are being created when using OData API calls. In addition, if the processing time to save the employee time is more than 1s, there is a possibility of duplicate employee times. We are aware of this issue and are working on resolving it. Workaround: Delete the duplicate employee time record using Manage Data. |
TIM-18464 | Open |
| Employee Central | The user encounters a system error when creating a purchase with a deduction start date before the effective date of deduction paycomponents. Workaround: Correct the Effective Dates of Deduction paycomponents if Purchases are allowed to be created with deduction start dates before that date. Alternatively, create a validation rule that prevents users from creating purchases with a deduction start date before the Effective dates of Deduction paycomponents on the purchase profile. For more information, see KBA 2984081. |
TIM-19341 | Open |
| Employee Central | The legend entries "Today", "Selected", "Working Day", "Non-Working Day" in the Team Absence Calendar are not translated correctly in language Polish. We have provided a fix in b2105 to allow the customer to translate these fields by modifying custom language files. We do not plan to provide a patch as this is only in Language Polish and just a legend on the UI which is not translated correctly. |
TIM-19917 | Open |
| Employee Central | If the web assistant is switched on, the team absence calendar doesn't load through the Time Off ESS UI. We are aware of this issue and are working on resolving it. Workaround: Switch off the web assistant. Go to Admin Center>Tools>Web Assistant Settings. Toggle the "Enable Now Web Assistant" to off. The team absence calendar can be opened again. |
TIM-21013 | Open |
| Integration | In Integration Center, when you manually enter a custom date format under "More Fields Option", all the characters entered are no longer available. We are aware of this issue and are working on resolving it. Workaround: Copy the custom date format from a notepad and paste it back in the date format combo box. Click Ok and Save. For more information, see KBA 2993423 |
INT-9450 | Open |
| Learning | When you generate a password for PRD and launch it, you get an error saying that the PRD tool cannot be launched, as the PRD protocol has not been registered, and refer to the ReadMe.txt file. This is due to outdated information in the Readme.txt file that you used to configure it. We are aware of this issue, and are working on resolving it. Workaround: Reinstall PRD without following the Readme.txt file. |
LRN-94431 | Open |
| Learning | When creating an Assignment Profile Rule (Manage User Learning > Assignment Profiles > Rules), if you paste a comma-separated list of values and the list contains carriage returns, only the last value in the list displays in the field. Workaround: When pasting values, use a source list of comma-separated values that is a single string without carriage returns. This issue relates to LRN-89919 in the What's New Viewer. |
LRN-94720 | Open |
| Learning | For customers who host their own content and have enabled Course Home, learners using the mobile application can preview the online content structure for a class but they are not able to launch online content. This occurs for both online courses and courses that are instructor-led with online content. Workaround: Learners can use the desktop application to launch online content. This issue relates to LRN-69939 in the What’s New Viewer. |
LRN-96069 | Open |
| Learning | When Learning instructors try to send an email to learners from a past class, the Outlook message is created using a comma (,) instead of a semi-colon (;) as the separator between the email addresses and the addresses are not recognized. We are aware of this issue and are working on resolving it. Workaround: In the Outlook message, manually replace the commas with semi-colons. |
LRN-97561 | Open |
| Learning | For learning customers with Data Services integration that base their consumption process for the PA_STUD_QUAL or PA_STUD_QUAL_RELATION Keys file extracts on the end of line (EOL) delimiter, the process may fail. Currently, the Keys file extracts generated for PA_STUD_QUAL and PA_STUD_QUAL_RELATION that contain a Qual ID field value that is between 88-90 characters are truncating the EOL delimiter. We are aware of the issue and are working on resolving it. | LRN-98472 | Open |
| Onboarding | There is a temporary incompatibility between the latest home page experience and Onboarding. As a result, the New Hire Compliance To-Dos, New Hire social tiles, the Manager Dashboard, and Manager To-Dos are not available in the latest Home page. We are aware of this issue and are working on resolving it. Workaround: Disable the latest home page experience. For more information, read https://community.successfactors.com/t5/Onboarding-2-0-Resources/Temporary-Incompatibility-Between-Onboarding-1-0-amp-2-0-With/ba-p/260050. This issue relates to WEF-2851 in the What's New Viewer. |
OBX-14639 | Open |
| Onboarding | The Recruit-to-Hire tool doesn't display more than 1000 pay component variant records. We are aware of this issue and are working on resolving it. Workaround: Contact your Implementation Partner to manually update the 'Candidate to Employee' XML with the missing records. If you are no longer working with an Implementation Partner, contact SAP Cloud Support. |
OBX-15026 | Open |
| Onboarding | There is a temporary incompatibility between the latest home page experience and Onboarding 1.0. As a result, the Onboarding 1.0 tiles are not available in the latest Home page. We are aware of this issue and are working on resolving it. Workaround: Disable the latest home page experience. For more information, read https://community.successfactors.com/t5/Onboarding-2-0-Resources/Temporary-Incompatibility-Between-Onboarding-1-0-amp-2-0-With/ba-p/260050. This issue relates to WEF-2851 in the What's New Viewer. |
ONB-28012 | Open |
| People Profile | In Directory Search, even though the user is only allowed to see his or her own division, department and location based on RBP settings, the user is still able to see all the values in the dropdown list of the search filters "Division", "Department", and "Location". We are aware of this issue and are working on resolving it. This issue relates to EDU-15366 in the What's New Viewer. There is no workaround available for this issue. |
EDU-16758 | Open |
| Performance and Goals | In Continuous Performance Management, Feedback data is missing because incremental OData Metadata refresh fails to run automatically. We are aware of this issue and are working on resolving it. Workaround: Refresh OData Metadata manually in the Admin Center. |
MDF-40323 | Open |
| Platform | When importing object definition using the Import and Export tool, Instance Sync, or Configuration Center, the UI field renderer property of a field is lost. We are aware of this issue and are working on resolving it. Workaround: You can update the field property using the Configure Object Definition page or Extension Center. |
PLS-14369 | Open |
| Recruiting | You cannot filter Advanced Analytics reports by brand in the Preview instance. As a result, you won’t be able to view career site source and applicant status data based off branded career microsites. We are aware of this issue and are working on resolving it. There is no workaround for this issue. This issue relates to RMK-22793 in the What’s New Viewer. |
RMK-24505 | Open |
| Recruiting | After the upgrade to 2H 2020 Production, Career Site Builder (CSB) might have reverted back to a previous configuration. This only affects customers who have exported or imported the CSB XML at any point in the 1H 2020 release. We are aware of this issue and are working on resolving it. | RMK-24975 | Open |
2H 2020 Release Resolved Issues
| Compensation | You cannot click release column headers on existing and newly-launched Compensation Forms. We are aware of this issue and are working on resolving it. | CMP-24408 | Resolved | October 30 |
| Compensation | When updating Compensation and Variable Pay form information, the user gets the error "Exception encountered while authorizing user for activity". We are aware of this issue and are working on resolving it. | CMP-24421 | Resolved | October 30 |
| Compensation | When running a compensation promotion report, the report generation stops and the system displays a Gateway Timeout message after a few minutes. We are aware of this issue and are working on resolving it. | CMP-24514 | Resolved | December 15 |
| Compensation | When adding a new Total Compensation Plan template, the system displays an error message: com.successfactors.pmcommon.api.bean.IFormBean.getV4Form() of a null object loaded from local variable 'formTemplate'. Specifically, the message appears when you've added a template by going to Compensation Home > Add new total compensation plan > Add template > set Plan Name > Browse your XML file > select Add Template. We are aware of this issue and are working on resolving it. |
CMP-24548 | Resolved | December 1 |
| Compensation | The system generates an error when you access and run Compensation Eligibility Adhoc Reports, and is caused when you don't have Compensation Admin permissions. We are aware of this issue and are working on resolving it. | CMP-24589 | Resolved | November 24 |
| Compensation | The system provides the option to send email notifications on the awards details page for incomplete awards. You can send a congratulatory email to an award recipient for an award that has not yet been approved. We are aware of this issue and are working on resolving it. | RNR-4593 | Resolved | December 8 |
| Compensation | The Home Page Nominee search does not return paused (home) assignments. The search should return both active and paused assignments. We are aware of this issue and are working on resolving it. | RNR-4617 | Resolved | December 8 |
| Employee Central | If employment data is imported in the same session after the Higher Duty/Temporary Assignment employment is imported, it is treated as a Higher Duty/Temporary Assignment employment. We are aware of this issue and are working on resolving it. Workaround: To prevent the employment data from being treated as a Higher Duty/Temporary Assignment employment, perform the employment data import in a separate session. |
ECT-151962 | Resolved | December 15 |
| Employee Central | Adding PayComponent Recurring while creating a Global Assignment causes an application error. We are aware of this issue and are working on resolving it. Workaround: Add PayComponent Recurring after the Global Assignment employment is saved. |
ECT-152256 | Resolved | October 23 |
| Employee Central | The "Admin Center > Adjust Employees' Compensation to Tariff Changes" page does not load. As a result, the Admin cannot make tariff changes. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
ECT-152547 | Resolved | October 23 |
| Employee Central | When configuring a Hire Template for the new Configurable Hire Wizard, the HRIS Element Emergency Contact (emergencyContactPrimary) is not in the list of available elements. There is no workaround for this issue. |
ECT-152589 | Resolved | October 23 |
| Employee Central | When hiring candidates from Recruiting Module in the Manage Pending Hires tool, if there is a mapping for non-recurring pay components from RCM, but non-recurring pay component doesn't have a valid ID value in Employee Central, the compensation block does not load in Manage Pending Hires. We are aware of the issue and are working on resolving it. Workaround: Remove the pay component mappings in place and enter them in Employee Central. |
ECT-154719 | Resolved | November 24 |
| Employee Central | In the Add New Employee page, a blank row for the pay component is displayed under Compensation Information>Compensation and Bonus Section which occurs when there is an onInit rule that sets only field properties. This affects all customers using Add New Employee with onInit rules on Compensation Information. We are aware of this issue and are working on resolving it. Workaround: Delete the blank row and continue. |
ECT-154736 | Resolved | December 8 |
| Employee Central | We have an issue with the translation of the field "Returning to work on" in the Time off ESS UI. As a workaround, you can override the key with the value without a in the end: DATETIME_NUMBER_FORMATS_DATE_TIME_FORMAT=MMM T, J, h:mm | LANG-7523 | Resolved | November 17 |
| Employee Central | When you edit existing approved purchase requests from Manage Data and change the deduction start date beyond the end date of the deduction record, an error occurs. We are aware of this issue and are working on resolving it. Workaround: Delete the purchase and recreate it with a new purchase leave request. |
TIM-18864 | Resolved | October 23 |
| Employee Central | When the recalculation field in the time account type is set to "Eligibility-change", the leave of absence cannot be created, changed, or deleted. We are aware of this issue and are working on resolving it. Workaround: Delete the recalculation field and create LOA absence. |
TIM-19078 | Resolved | October 23 |
| Employee Central | When you automatically adjust accrual transfer dates, the next transfer date that results from the entitlement calendar is not recalculated if absences don't count as time in service and if they occur after the next transfer date. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
TIM-19089 | Resolved | October 23 |
| Employee Central | Approval workflow list cannot be displayed anymore if it contains an absence with cancellation workflow that was auto-approved during creation. We are aware of this issue and are working on resolving it. | TIM-19277 | Resolved | October 30 |
| Employee Central | If you have a custom field which has a condition defined on the fractionQuantity field of EmployeeTime, then the field disappears from the UI of Time off Irrespective of the value selected in the 'Requesting' field. We are aware of this issue and are working on resolving it. | TIM-19363 | Resolved | October 30 |
| Employee Central | We have an issue with the order of the time types in the Time off UI when requesting time off. The order is not being respected as defined in the time profile of the user instead it is being sorted alphabetically. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
TIM-19407 | Resolved | November 6 |
| Employee Central | Manual adjustment posting created for past date results in a wrong posting date of one day before the actual posting date. We are aware of this issue and are working on resolving it. | TIM-19665 | Resolved | November 17 |
| Employee Central | There is an issue with EmployeeTime related rule functions in the Edit scenario. As a result, the Edit scenario returns an incorrect number of absence days. We are aware of this issue and are working on resolving it. | TIM-19672 | Resolved | November 17 |
| Employee Central | We have an issue in the absence workflow when the Admin Workflow Configuration is configured as no step workflow (CC Role Only). The issue is that if the approver edits and saves the absence, then the absence workflow remains in pending state. The expected behaviour is that the standard absence workflow is cancelled and replaced by the admin workflow and the absence is set to approved because admin workflow is a no step workflow. We are aware of this issue and are working on resolving it. |
TIM-19878 | Resolved | December 8 |
| Employee Central | The search for inactive users in Time Account Process Simulator is not working in all cases. This is a minor issue as this doesn't affect any customer processes. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
TIM-20862 | Resolved | February 16 |
| Employee Central | We get an application error when editing a leave request because Timesheet was not enabled in the system. As a workaround, enable timesheet using Manage Employee Central Settings. | TIM-20062 | Resolved | November 24 |
| Employee Central | We have a minor issue with the "Returning to work on" date not showing correctly for a duration-based user when a partial day absence is applied and the employee works for the rest of the day. In this case, the system does not know if the employee applies leave in the second half of the day or the first half. Note: As this field is a display-only UI field, it does not impact any major business process. We are aware of this issue and are working on resolving it. |
TIM-20093 | Resolved | December 8 |
| Employee Central | The rule function Get Number Of Eligible Days () does not give correct results, if it is used outside the accrual rule scenario, for example in "take rules" or "interim update rules". In these cases, even though the employee is eligible for an accrual over the whole period, the rule function Get Number Of Eligible Days () does not give the correct number of days. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. | TIM-20200 | Resolved | December 8 |
| Employee Central | The rule function "Get Completed Calendar Weeks Between Dates (ISO Standard)" gives an incorrect value when the accruable start date is on a Monday. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
TIM-20225 | Resolved | December 15 |
| Learning | When using Zoom as the meeting room for a virtual class, learners are receiving the registration email notification for the class but they are not receiving the virtual learning enrollment email notification. We are aware of this issue and are working on resolving it. There is no workaround for this issue. This issue relates to LRN-88506 in the What's New Viewer. |
LRN-92105 | Resolved | October 30 |
| Learning | In Learning Administration, VLS Settings for instructors are not saving properly when Zoom is the meeting room vendor. If the administrator selects an Action of “Use Existing Account,” an error message displays and the settings are not saved. We are aware of this issue and are working on resolving it. There is no workaround for this issue. This issue relates to LRN-88506 in the What's New Viewer. |
LRN-92107 | Resolved | October 30 |
| Learning | When creating an Assignment Profile Rule (Manage User Learning > Assignment Profiles > Rules) with specific operators, if you type or paste a value in the condition that contains a comma, the value is split with the comma as the delimiter. The operators that cause this issue are: “Matches”, “Does Not Match”, “Equals”, “Does Not Equal”, “Include Indirect Reports of”, or “Include Sub Entities Of”. There is no workaround for this issue. This issue relates to LRN-89919 in the What's New Viewer. |
LRN-94216 | Resolved | December 15 |
| Onboarding | In "Admin Center > Email Services", you can add new rules to the email templates, but you cannot delete any rule from the templates. Also, when you update an email template, the updates are saved but do not appear on the user interface. We are aware of this issue and are working on resolving it. Workaround: You can either create a new template using "Admin Center > Email Services", or you can edit the existing email templates using the "Admin Center > Manage Data" page. To edit an existing email template, on the Manage Data page, select "Email Template", then select the template you want to update. You can update the static document rules in the "attachmentRules" field and dynamic document rules in the "templateAttachmentRules" field. This issue relates to OBX-11180 in the What's New Viewer. |
OBX-13318 | Resolved | November 6 |
| Onboarding | The "Complete Compliance Tasks" To-do tile shows "Due Anytime", instead of the due date based on the onboardee's start date. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
OBX-14242 | Resolved | November 24 |
| Onboarding | New hires cannot delete attachments uploaded by mistake in the compliance forms. However, they can reload the page and continue to upload additional attachments. This means, the incorrect attachments are also available with the form. We are aware of this issue and are working on resolving it. | OBX-14427 | Resolved | October 30 |
| Onboarding | If the onboarding process of an internal hire was triggered and the record is not visible on the Onboarding Dashboard, it is because incorrect data was passed from Recruiting or an applicant tracking system. There is no option for the Admin to correct this issue, and the internal hire details are lost. We are aware of this issue and are working on resolving it. Tip: Verify the internal hire data in Recruiting or the applicant tracking system, before initiating the onboarding process. |
OBX-14449 | Resolved | October 30 |
| Onboarding | If the onboarding process was initiated before upgrading to the 2H 2020 Preview release, new hires will not be able to save Compliance forms. This only applies to new hires with compliance forms for Australia and UK. We are aware of this issue and are working on resolving it. | OBX-14495 | Resolved | November 6 |
| Onboarding | During Personal Data Collection, if Dependent information is added, submission results in an error. We are aware of this issue and are working on resolving it. Workaround : Remove the Dependent information and resubmit information for the Personal Data Collection step. |
OBX-14728 | Resolved | November 24 |
| Onboarding | As a manager when you select the "Onboarding Manager Activities" tile on the home page and choose a "New Hire Activity" task from the list, the display on the screen appears distorted since the workspace is shifted to the left. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
ONB-28107 | Resolved | November 17 |
| Onboarding | The E-Verify correct data process is triggered for new hires outside of the United States, when they don’t provide a Social Security Number during the data collection process. This issue occurs when the SSN Update Post Onboarding feature is enabled. The workaround for this issue is to delay the SSN Update Post Onboarding feature activation until after November 27, 2020. |
ONB-28168 | Resolved | November 24 |
| Onboarding | There is a temporary incompatibility between Onboarding 1.0 and SAP Identity Authentication Service (IAS). If "Enable Pre-Day1 Experience for new hires" is switched on in Provisioning for Onboarding 1.0 along with IAS, some scenarios might not work as expected. We are aware of this issue and are working on resolving it. |
ONB-28079 | Resolved | March 2 |
| People Analytics | The ability to add "Story" reports as a "Favorite" on the "Home Page > Reports" tile is temporarily unavailable. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
AYT-31394 | Resolved | November 17 |
| People Analytics | When you preview a query on the "Query Designer" page of Story reports, you see the message, "An error occurred while communicating with the server. Correlation ID: XXXXXXXX". This is a false message, and has no functional impact. Please cancel or ignore the message, and continue building the Story report. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
AYT-31892 | Resolved | November 17 |
| People Profile | When working with a selected list of employees from the results of Directory Search, users are unable to export first name and last name data. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
EDU-16585 | Resolved | October 23 |
| People Profile | If the picklist values already selected by employees for their Background Information blocks in People Profile are deactivated, the selected values are no longer shown in their profiles. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
EDU-16743 | Resolved | December 8 |
| People Profile | When a user is searching with a search filter of Directory Search, for example, Job Code, all employees with this job code are displayed in the results, even though the user is only allowed to view his or her own job code according to the target population assigned to the role of the user. We are aware of this issue and are working on resolving it. This issue relates to EDU-15366 in the What's New Viewer. Workaround: 1. Disable Directory Search for all users. 2. Disable the permission to access Directory Search for some permission groups as needed with RBP. Find the permission through General User Permission--->Company Info Access--->User Search. |
EDU-16756 | Resolved | December 15 |
| People Profile | In Directory Search, incorrect values are displayed in the dropdown list of the search filters "Division", "Department", and "Location" for some instances. We are aware of this issue and are working on resolving it. This issue relates to EDU-15366 in the What's New Viewer. Workaround: Enable the feature toggle "AdvancedSearchFieldPermissionToggle" for the instance. |
EDU-16757 | Resolved | December 15 |
| Performance and Goals | In ad hoc reports, the column label of the competency ID field is shown wrongly as "COMPETENCY_GUID". We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
PMU-13295 | Resolved | November 24 |
| Performance and Goals | On Performance Management forms, when users choose the "Spell check the entire form" option under the Actions menu, the Spell Checker page opens, but soon the content disappears, resulting in a blank page. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
WEF-4673 | Resolved | October 30 |
| Platform | When you use Compound Employee API to query EmpCostAssignment information in Delta, Period Delta, or Snapshot mode, the API operation fails and returns an error. We are aware of this issue and are working on resolving it. There is no workaround for this issue. |
MDF-39773 | Resolved | November 6 |
| Platform | For implementation partners having a large number of customer tenants associated with their account, refresh entitlement information is temporarily unavailable. The refresh entitlement check is currently bypassed and you can proceed with your refresh request. We are aware of this issue and are working on resolving it. There is no workaround available for this issue. |
TLS-19402 | Resolved | February 16 |
| Platform | When external learners forget their password and try to reset password for themselves, the “Forget Password” link doesn’t direct them to the resetting password page. We are aware of this issue and are working on resolving it. Workaround: System administrators can help reset passwords for the external learners. For more information, see KBA 2993428. |
PLA-15047 | Resolved | November 24 |
| Platform | If your desktop browser is Internet Explorer, the Competency Picker does not open when you edit a goal in Talent modules (Performance Forms, Development Goal Plan – Latest UI Version, and Talent Search). We are aware of this issue and are working on resolving it. Workaround: Use one of these browsers when you edit a goal: Microsoft Edge, Mozilla Firefox, Apple Safari, or Google Chrome. |
AFT-22362 | Resolved | October 23 |
| Recruiting | Sorting based on Job Requisition ID on the Career site is not working. We are aware of this issue and are working on resolving it. Workaround: Request for Job Requisition re-indexing. |
RCM-84613 | Resolved | November 17 |
| Recruiting | While trying to create a job requisition via the Position Org Chart or the Job Requisition OData API by providing a job code, the job profile data linked to the job code will not be copied over to the job requisition. This happens only when the user does not have permission to the Job Profile object. We are aware of this issue and are working on resolving it. Workaround: Grant view permission to the user who creates the requisition for the job profile object in Admin Center, Manage Permission Roles, Manage Job and Skill Profile Visibility option. |
RCM-85631 | Resolved | November 24 |
| Recruiting | Candidates see HTML tags as part of the job description in the career sites powered by Career Site Builder (CSB). This happens when you copy-paste the job description from Microsoft Word. This behavior is limited to some fonts. We are aware of this issue and are working on resolving it. Workaround: Instead of using Ctrl+V to paste from Microsoft Word, use Ctrl+Shift+V. |
RCM-87256 | Resolved | December 1 |
| Recruiting | Candidates see HTML tags as part of the job description in the career sites powered by Career Site Builder (CSB). This happens when you copy-paste the job description from Microsoft Word. This behavior is limited to some fonts. We are aware of this issue and are working on resolving it. Workaround: Instead of using Ctrl+V to paste from Microsoft Word, use Ctrl+Shift+V. |
RCM-87256 | Resolved | December 1 |
| Recruiting | When you try to export an older version of the Career Site Builder template previous to the 2H 2020 release, due to changes in the structure of how content pages are stored, that export will be missing content pages. All exports from preview instances dated October 19 or later and from production instances dated November 23 or later aren't affected. To check to see if content pages have exported, you can verify your export by searching for the word "content" using double quotes using a text editor before you perform your import. We are aware of this issue and are working on resolving it. |
RMK-24978 | Resolved | December 8 |
| Reporting | If you do not use role-based permissions to manage Workforce Analytics, you cannot create, edit, share, rename, delete, export, duplicate, run, or change the author name for Canvas reports in Report Center. We are aware of this issue and are working on resolving it. Workaround: Enable the settings to manage Functional and Option permissions on the “Admin Center> Manage Workforce Analytics” page, and assign the role-based permissions required for Canvas reports. |
AYT-31784 | Resolved | October 23 |
| Reporting | Tiles and Dashboards are not appearing on the "Report Center" page and the "Manage Dashboard" page. When you try to create a new Tile in the "Report Center" page or "Manage Dashboard" page the Tile appears only on the "Report Center" page and not on the "Manage Dashboard" page. An error message appears stating that the dashboard with the same name already exists when you try to add a standard tile from Success Store. We are aware of these issues and are working on resolving them. Workaround: To add a standard Tile from Success Store rename the Tile while uploading it. To make the Tiles and Dashboards appear on the "Report Center" page, disable "Use SOLR to load Report Center" on the "Manage Report Center" page. There is no workaround to make the Tiles and Dashboards appear on the "Manage Dashboard" page. |
AYT-31786 | Resolved | October 23 |
| Reporting | There's an ongoing issue with importing Zip files in Report Center. We are aware of this issue and are working on resolving it. Workaround: You can import report files individually into the Report Center. |
AYT-32423 | Resolved | February 2 |
See Also
You can track the latest product updates on SAP SuccessFactors Community and SAP SuccessFactors Release Information.
Keywords
1H 2020, 2H 2020, 2005, 2011, known issue, bug, error, fix, release, production, preview, data, center , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-RCM , Recruiting Management , LOD-SF-LMS , Learning Management System , LOD-SF-SCM , Succession Management , LOD-SF-PRS , Presentations , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, YouCalc, ORD) , LOD-SF-EC , Employee Central , LOD-SF-GM , Goal Management , LOD-SF-CAL , Calibration Module , Bug Filed
Product
SAP SuccessFactors HXM Suite all versions
Attachments
| 1H_2H_2020_Known Issues_March_05.xlsx |