You created a code list restriction for a field in the Quick Create of Contacts and is working properly on the C4C system. In the Outlook Server Side Add-In the same code list restriction is not working.
SAP Cloud for Customer.
Cloud for Customer Outlook Add-In does not support code list restriction.
Code list restriction and any KUT changes are not supported in the add-in as they work on the Cloud for Customer UI layer only.
This is a system behavior.
code list restriction; outlook add-in , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem