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2691153 - The step stopInstance with step key Instance was executed with status ERROR. <SID>/SCSxx [PARTIAL] did not stop after 2:00 minutes. Giving up.

Symptom

During new installation with Software Provisioning Manager (SWPM), sapinst crashes with below error message in sapinst_dev.log in stopInstance step;

ERROR <time_stamp> (root/sapinst) (startInstallation) [iaxxbjsmod.cpp:83] id=nw.progress.waitingForStopFailed errno=CJS-30087
Instance <SID>/SCS<nr/port> [PARTIAL] did not stop after 2:00 minutes. Giving up.

You will also find below error down in the log

ERROR <time_stamp> (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1102] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step stopInstance with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_Instance|ind|ind|ind|ind|scsInstance|0|stopInstance was executed with status ERROR (Last error reported by the step: Instance <sid>/SCS<nr/port> [PARTIAL] did not stop after 2:00 minutes. Giving up).


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Environment

  • Operating System AIX
  • SAP NetWeaver 7.xx

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

iaxxbjsmod.cpp:83, id=nw.progress.waitingForStopFailed, errno=CJS-30087, did not stop after 2:00 minutes, CSiStepExecute.cpp:1102, The step stopInstance with step key, NIM Service Handler, NIMSH, 3901, 3902, stopInstance, AIX, AIX 7.1 , KBA , BC-INS-MIG , OS/DB Migrations with SWPM and DB refresh , Problem

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