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SAP Knowledge Base Article - PublicSymptom
- Once a user creates a calendar task, the assignee will receive an e-mail notification for the assigned task in SAP Analytics Cloud (SAC).
- In the e-mail, the time zone of the task is in UTC format.
- The time zone cannot be changed in the e-mail notification even though, the time zone for the task creator and the task assignee was changed in their user preferences.
Environment
SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- A user creates a calendar task and assigns it to an assignee.
- The assignee receives an e-mail and the time zone is in UTC format.
- Change the time zone for task assignee, but it does not work.
Cause
This is a limitation in the product.
Resolution
- An enhancement request is already opened for the topic: Choose timezone of the notification mail from SAC Calendar
- Please, review and vote for it, that you wish to support and plan to take advantage of in your organization. Note: You will be notified on updates regarding ideas you have voted for.
This document and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
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See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 2424376 - How to create an enhancement request for SAP Analytics Cloud?
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, selected you to be role_assignee, role_reviewer, for the following task, email, open task, timezone, time zone, timestamp, time stamp, UTC, calendar, notification, mail, e-mail, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem