SAP Knowledge Base Article - Public

2690719 - Time zone cannot be changed in received notification e-mails in SAP Analytics Cloud

Symptom

  • Once a user creates a calendar task, the assignee will receive an e-mail notification for the assigned task in SAP Analytics Cloud (SAC).
  • In the e-mail, the time zone of the task is in UTC format.
  • The time zone cannot be changed in the e-mail notification even though, the time zone for the task creator and the task assignee was changed in their user preferences.

Environment

SAP Analytics Cloud (Enterprise)

Reproducing the Issue

  1. A user creates a calendar task and assigns it to an assignee.
  2. The assignee receives an e-mail and the time zone is in UTC format.
  3. Change the time zone for task assignee, but it does not work.

Cause

This is a limitation in the product.

Resolution

  • An enhancement request is already opened for the topic: Choose timezone of the notification mail from SAC Calendar
  • Please, review and vote for it, that you wish to support and plan to take advantage of in your organization. Note: You will be notified on updates regarding ideas you have voted for.

This document and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.

This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, selected you to be role_assignee, role_reviewer, for the following task, email, open task, timezone, time zone, timestamp, time stamp, UTC, calendar, notification, mail, e-mail, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

Product

SAP Analytics Cloud 1.0