Symptom
- Once a user creates a calendar task, the assignee will receive an e-mail notification for the assigned task in SAP Analytics Cloud (SAC).
- In the e-mail, the time zone of the task is in UTC format.
- The time zone cannot be changed in the e-mail notification even though, the time zone for the task creator and the task assignee was changed in their user preferences.
Environment
SAP Analytics Cloud (Enterprise)
Reproducing the Issue
- A user creates a calendar task and assigns it to an assignee.
- The assignee receives an e-mail and the time zone is in UTC format.
- Change the time zone for task assignee, but it does not work.
Cause
This is a limitation in the product.
Resolution
- An enhancement request is already opened for the topic: Choose timezone of the notification mail from SAC Calendar
- Please, review and vote for it, that you wish to support and plan to take advantage of in your organization. Note: You will be notified on updates regarding ideas you have voted for.
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See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- 1515837 - How To: Enhancement Request Process using the Customer Influence and Adopt site
- 2424376 - How to create an enhancement request for SAP Analytics Cloud?
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, selected you to be role_assignee, role_reviewer, for the following task, email, open task, timezone, time zone, timestamp, time stamp, UTC, calendar, notification, mail, e-mail, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem