SAP Knowledge Base Article - Public

2689707 - No Inbox for Territory Name field in the Opportunity Quick Create Window


There is no option to enter/select a Territory Name in a new opportunity. The field is neither a text field nor does it have an object value selection (ovs).



SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work centre.
  2. Go to the Opportunities view.
  3. Click on New.

Result: There is no option to enter/select the Territory Name in the new opportunity.


The Territory Name field is linked to the Territory ID.


When selecting the Territory ID, the territory Name will be automatically populated.

That is the expected system behaviour.


territory ID, territory name, opportunity, quick create, inbox , KBA , LOD-CRM-OPP , Opportunity Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions