SAP Knowledge Base Article - Preview

2689494 - QR code scanned with SuccessFactors Mobile App is redirecting to an SSO login page or to a blank page [SF MOB]

Symptom

  • Unable to activate the SuccessFactors Mobile Application when scanning the QR code sent on an e-mail notifications;
  • Unable to activate the SuccessFactors Mobile Application when scanning the QR code contained on the login page of my company's instance.


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Environment

SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

qr code, mobile, activation, authentication, sf, app, login, log in, login screen, logon, log on, not working, sso, partial
, KBA , LOD-SF-FWK-MOB , Mobile Application , Problem

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