In the Involved Parties tab of the Opportunity TI, it is not possible to add the Approver Party Role.
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales work center.
- Go to the Opportunities view.
- Open any Opportunity.
- Go to the Involved Parties tab.
- Select the Add button.
- In the Role field, select the drop-down list.
- The Approver role is not available for selection.
The Approver Party Role is available to add in the Sales Team tab of the Opportunity.
This is the expected system behaviour. To have the Approver visible in the Involved Parties tab as well is considered a new feature request. Please post your idea on the Customer Influence site: https://influence.sap.com/sap/ino/#/campaign/903
KBA , approver , party role , opportunity , involved parties , sales team , LOD-CRM-OPP , Opportunity Management , Problem