Item cannnot be found within the catalog/library search. Item is added in the Library and Library is available for the user.
SAP SuccessFactors Learning
Reproducing the Issue
- Browse item in the User Library search and no results found will appear.
The SKU associated to the item needs to be displayed in the Library.
- Check the SKU on the item record. If SKU is not showing, make sure to add this on the record configuration by going to System Admin > Configuration > Record Configuration > Item
- Finance > Master Inventory
- Enter the SKU #> Edit
- Enable "Available in Library:"
KBA 2186608 - Item not appearing in User catalog search
catalog, search, cannot find item, SKU, display in catalog, library, not show , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-ITE , Items , Problem