SAP Knowledge Base Article - Preview

2685888 - Adding images in a reply template using HTML code does not work


  • You are using SAP Contact Center and would like to add links and images in the reply template
  • When sending the e-mails, you noticed that the images are stripped



SAP Contact Center 7.0


SAP Business Communications Management 5.5 ; SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, html, image, reply template , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.