Symptom
- How can statuses be added in the applicant timeline?
- How can statuses be changed in the applicant timeline?
- How can sub-statuses be added in the applicant timeline?
Environment
SuccessFactors BizX - Recruiting Management (RCM)
Resolution
Customers must contact an implementation partner with any requests to add or change statuses in the applicant timeline.
Please refer to the below KBA:
2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting
Please note: If you make any application pipeline status changes, and encounter any issues or errors, you will need to create an incident under the LOD-SF-RCM component to get assistance. See KBA 2342471 for how to create an incident for the SuccessFactors RCM (LOD-SF-RCM) team, and KBA 1296527 for assistance with creating incidents in general.
See Also
2258199 - SCR Form: XML Software Change Request for Requisitions and Recruiting Management - Recruiting
2116056 - Partner Support - Resources & Tools
2245791 - Admin Guides for Recruiting Management and Recruiting Marketing - Recruiting
2342471 - How to raise an incident for SuccessFactors? Customer & Partner Help request - RCM
1296527 - How to create a support incident (contact SAP Product Support) - SAP ONE Support Launchpad
Keywords
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