Trying to update an existing contact with CSV upload, system deletes all field values that are not maintained in the CSV file.
For Example, I try to update the address of a contact so I only put address related fields in the CSV file. This deletes all the other fields such as name.
- SAP Hybris Marketing – SAP Marketing
- SAP Hybris Marketing Cloud – SAP Marketing Cloud
SAP Marketing all versions ; SAP S/4HANA Cloud all versions
CSV Upload, Existing contact data, Import Data , KBA , CEC-MKT-DM-IC , Interaction Contact , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.