SAP Knowledge Base Article - Preview

2682302 - Error "The Pre Day One flag is set to true from Onboarding but could not find a valid user with the provided person-id-external xxxxx"

Symptom

  • The follow error occurs when attempting to hire a new employee from Onboarding: "The Pre Day One flag is set to true from Onboarding but could not find a valid user with the provided person-id-external <ID>"
  • This error pops up when attempting to navigate from the Identity section to Personal Information of Manage Pending Hires

 


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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central 1705+
  • Onboarding

 

Product

SAP SuccessFactors Employee Central all versions

Keywords

ECT-66963, ONB, EC, Pre-day1, person-id-external, The Pre Day One flag is set to true from Onboarding but could not find a valid user with the provided person-id-external , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-OBD-INT , Integrations with Onboarding , How To

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