SAP Knowledge Base Article - Preview

2682061 - Workflow Rule Does Not Send E-mail Notification to Approver of Ticket

Symptom

You created a workflow rule to send an e-mail notification to the Approver of Ticket, but the e-mail is not being triggered.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Approval Process, Tickets, Email Notification, Approver of Ticket , KBA , tickets , approver , approver of ticket , email notification , LOD-CRM-SRP , Service Request Processing , How To

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