SAP Knowledge Base Article - Public

2681943 - Delete User feature is grayed out in ORD User Maintenance


When trying to delete a user from the User's Maintenance section, user will notice that the Delete User feature is grayed out and cannot be clicked.


SAP SuccessFactors Reporting (ORD)

Reproducing the Issue

1. Go to ORD User Maintenance section

2. Select a user to delete

3. Delete User feature is grayed out and cannot be clicked


Instance has GDPR setup configured. You will notice this if you see the note  "(Change logging is on)" next to User Summary in User Maintenance section



User can use the Bulk Delete User feature to delete the user or users desired to be removed in the list.


Delete User, ORD, User Maintenance, Change logging is on, GDPR , KBA , LOD-SF-ANA-ORD , Online Report Designer , How To


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