SAP Knowledge Base Article - Public

2681890 - How to change SystemMessage@successfactors.com address when Creating an Acoount

Symptom

How to change SystemMessage@successfactors.com to a customized email address when creating an account

Environment

SAP SuccessFactors Recruiting - All versions

Reproducing the Issue

  1. Create a user account
  2. Page displays message to confirm a verification email will be sent to your account

2018-08-14_16-12-20.jpg

Resolution

  1. Go to Manage Recruiting Settings ->
    x-tinymce/html
    Return Email Address Information 
  2. Go to test filed '
    x-tinymce/html
    Return address for system-generated emails to candidates'
  3. x-tinymce/html
    Enter the desired email address
  4. Save

Keywords

Email Verification, Account Activation , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions