SAP Knowledge Base Article - Public

2681362 - Candidates can delete a required field on a submitted application

Symptom

A candidate is able to delete the value from a required field of a previously submitted application

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

Note: Mobile Apply has to be enabled in your instance.

1. A candidate applies to a job and later goes back to edit thier submitted application in their jobs applied portlet.

submitted_app2.png

2. When a candidate opens the applied job, they have the ability to delete a required field.

delete_resume2.png

3. The resume will be removed from the submitted application if they click on the trash bin icon, even without clicking on the Update button.

delete_resume3.png

 

 

Cause

This is currently considered the expected behaviour of the system, as the system validates the required fields on the 'submit' of an application only. An enhancement request has been submitted with the product management team to change this behaviour, to validate required fields on any update made to an application. There is no date set for this enhancement to be release.

Resolution

Mobile apply can be disabled in the meantime by navigating to Admin Centre - Manage recruting sites, and unchecking the option 'Enable Mobile Apply'.

Keywords

Required field blank, no value for required field , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions