SAP Knowledge Base Article - Preview

2680247 - Entitlement Query timeout

Symptom

  • Maintaining customer entitlements will periodically timeout requiring changes to be made manually
  • Diagnostics show that a large number (>500) SQL calls for the following query which appears to be executed from com.ffusion.efs.adapters.entitlements.EntitlementAdapter.isAdministratorOf():
select ent_group_id from entitlement_admin where ent_group_id = ? and group_to_admin = ? and ( member_id is null or ( member_type = ? and member_subtype = ? and member_id = ? ) ) and permission_type like '%A%'


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Environment

Sybase Corporate Online Banking 8.2

Product

Sybase Corporate Online Banking 8.2

Keywords

KBA , FS-OLB , SAP Online Banking , Problem

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