SAP Knowledge Base Article - Preview

2679745 - New Button Greyed-Out For Follow-Up Items On Objects Created For Unconverted Leads

Symptom

You open an object, for example a Task, and see that the New button cannot be used within the Follow-Up Items tab in the Related Items facet.


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Environment

SAP Cloud for Customers

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Lead, Task, grey, gray, greyed out grayed out, greyed-out, grayed-out, New button, Related Items facet, Follow-Up Items , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-ACT , Activities , How To

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