Symptom
In the Communication - Addresses tab of a Customer's master data you maintain two addresses:
- The main address with e-mail address exampleABC@example.com.
- a second address maintained as Bill-to and Dun-to with e-mail address exampleDEF@example.com
As a result, an invoice to the customer is correctly output to the Bill-to-e-mail address.
But the Dunning letter, generated through an automatic dunning run is addressed to the e-mail address of the main address, exampleABC@example.com.
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Environment
SAP Business ByDesign
Product
Keywords
Dunning letter wrong e-mail address, Dun-To, Dunning letter Send Options , KBA , mahnung e-mail adresse , dunning letter wrong e-mail address , dun-to e-mail address , AP-DUE , Due Item Processing , Problem
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