SAP Knowledge Base Article - Public

2677584 - How can I check license usage information in SuccessFactors system?

Symptom

Customer would like to check license usage information for SuccessFactors system

Environment

SAP SuccessFactors HCM Suite

Resolution

Customers are responsible for understanding and maintaining their allocation of SAP SuccessFactors HCM user licenses since this is a self service process. A bundle/package is a grouping of products and modules where upon the most used product (usage as defined in the information sheets below) is representative of the usage count of the bundle/package.

Please refer to the below link for the documentation:

Cloud (SaaS) Application Usage - SAP SuccessFactors

The information sheets will provide all guidance on user definitions and the steps customers can take to review usage within their system.

Should you have any questions on these documents, please engage your SAP SuccessFactors Customer Engagement Executive, or the support organization.

Keywords

usage, license usage, user, successfactors licence, user licence, application usage , KBA , LOD-SF-PLT-PRV , Provisioning Changes , How To

Product

SAP SuccessFactors HXM Suite all versions