Symptom
- N1 Hiring Manager activity is not loading. Throws an error.
- Not able to process N1 activities
- "About Us" is not visible or it is not redirecting to the employee portal.
- Home page Tour is not working after 1808 release
Environment
All Environments in 1808 or higher version
Cause
Home Page V12 not supported anymore. Refer KBA: 2623354 - End of Life for V12 Home Page
In b1808 release, HomePage V3 (Replacing Homepage V12)rolled out Universally.
Resolution
Home Page V3 only works with MDF based new hire activities
• Customers need to migrate to MDF based new hire activities
• Partners please review the chapter about "How to Configure Hiring Manager Activities" in the implementation guide
• Script need to be run for migrating to MDF. Please create a support ticket. Cloud Product Support team will assist you in the migration process.
‘About us’ link will be removed from Home Page V3
• Custom tile need to configured for ‘About Us’ link to take us to employee portal
•Refer KBA : 2653473 - About Us link missing in Home page - Onboarding
Home page tour need to be reconfigured in Home Page V3
• Refer KBA : 2395211 - Creating and configuring Home Page Tours
See Also
Keywords
HP3, Home Page Version12, HP V12, Manage Tours, Employee Portal Link, NHA, New Hire Activities, Hiring Manager Activities, N1 Activities, , KBA , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , Problem