SAP Knowledge Base Article - Public

2676973 - Getting error Permission execmanager_read_events_sys_admin is required while generating SuccessFactors Data Subject Information

Symptom

When the user tries to run the Data Subject Information report they get the following error: Permission execmanager_read_events_sys_admin is required

Example of the error:

  • Error fetching report list: {"requestUri":"/odata/v2/restricted/EMMonitoredProcess,Attachment,InformationDataSubjectRequest,InformationDataSubjectResult,InformationDataSubjectReport,InformationDataSubjectPurposeConfiguration,InformationDataSubjectConfigurationTemplate/EMMonitoredProcess?$filter=processType eq 'SCHEDULED_JOB' and processDefinitionId eq 'GdprDataSubjectInfoJob' and firstEventTime ge datetime'2019-04-12T11:34:01.045Z'","statusCode":403,"statusText":"Forbidden","headers":[],"body":"{\n\"error\" : {\n\"code\" : \"COE_GENERAL_FORBIDDEN\", \"message\" : {\n\"lang\" : \"en-US\", \"value\" : \"[COE0020]Permission execmanager_read_events_sys_admin is required\"\n}\n}\n}"}

Environment

SuccessFactors HCM suite - Data Subject Information report

Reproducing the Issue

  1. Step 1: Log in to the instance
  2. Step 2: Proxy to user affected user
  3. Step 3: In Search for Data Subject Information
  4. Step 4: Under Data Subject search tab click on Person Search
  5. Step 5: Enter employee id #00000
  6. Step 6: Click on Generate Report
  7. Step 7: Click on Report tab, then you can see error

Cause

The user does not have Read Execution Manager Event Payload Permissions

Resolution

Prerequisites / You have been assigned the general permissions to access and use the tool.

You find them in the Admin Center under Manage Permission Roles:

  • Administrator Permissions > Admin Center Permissions > Read Execution Manager Events
  • Administrator Permissions > Admin Center Permissions > Read Execution Manager Event Payload or Event Report

Please also check if these other ones are granted too:

  • Administrator Permissions > Metadata Framework > Admin access to MDF OData API
  • Administrator Permissions > Manage Integration Tools > OData API Attachment Import
  • Administrator Permissions > Admin Center Permissions > Enable Information on Data Subject
  • Administrator Permissions > Admin Center Permissions > Search Information on Data Subject
  • Administrator Permissions > Admin Center Permissions > Print Information on Data subject

NOTE: Verify if in the group are some restriction in "target population of" that are excluding a group of user.

Keywords

Data Subject Information report, permissions, execmanager_read_events_sys_admin, COE_GENERAL_FORBIDDEN, [COE0020]Permission execmanager_read_events_sys_admin is required, statusCode":403 , statusText":"Forbidden" , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , LOD-SF-PLT , Platform Foundational Capabilities , How To

Product

SAP SuccessFactors HXM Suite all versions