SAP Knowledge Base Article - Public

2676621 - Address Is Not Displayed As Expected In Sales Order Document

Symptom

You have maintained multiple address lines for an account, in the address field in the Master data. However, some lines are missing in the Sales Order document.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Sales Order view.
  3. Search for the Sales Order XYZ. (Where XYZ refers to the ID of the Sales Order)
  4. Click on Edit and View All.

In the Address field, Address lines are not displayed.

Cause

It is the standard system behaviour that the address lines are not displayed due to Performance issues.

Resolution

By clicking on the Additional Details hyperlink, the address lines can be seen. Also all the output documents, will have all the address lines maintained.

Keywords

"Sales Order", "Address Lines", "Account Master" , KBA , byd , master data , sales order document , AP-SLO-SO , Sales Order , Problem

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0