You are trying to send an email by "Manage Automatic Payments", however, get an error: Sender email address can't be initial.
So, you go to the app "Display Correspondence History" and realize that the email was not sent.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
SAP S/4HANA CLOUD
It occurs because the email account which should be the sender was not maintained.
In Q-System select Fiori group – Implementation Cockpit – Fiori tile Manage Your Solution. You will require authorization to Role SAP_BR_BPC_EXPERT
Select Configure Your Solution,
Enter (1) “domain” and click on (2) Search, Select (3) Define Email Sender Domain and click on (4) >
Enter name of domain
Click on Save. Try to send the email again.
I't not allowed to use the SAP domain: "@sap.com" or "email@example.com" etc..
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