SAP Knowledge Base Article - Public

2676588 - How To Maintain Sender Domain for Payments on Fiori

Symptom

You are trying to send an email by "Manage Automatic Payments", however, get an error: Sender email address can't be initial.

So, you go to the app "Display Correspondence History" and realize that the email was not sent.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA CLOUD

Cause

It occurs because the email account which should be the sender was not maintained.

Resolution

In Q-System select Fiori group – Implementation Cockpit – Fiori tile Manage Your Solution. You will require authorization to Role SAP_BR_BPC_EXPERT

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Select Configure Your Solution,

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Enter (1) “domain” and click on (2) Search, Select (3) Define Email Sender Domain and click on (4) >

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Enter name of domain

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Click on Save. Try to send the email again.

I't not allowed to use the SAP domain: "@sap.com" or "donotreply@sap.com" etc..

Keywords

email sender, fiori email, error email fiori, SAP_BR_BPC_EXPERT, Email Sender Domain, sender domains, 101313, 101945, 102314, , KBA , FI-FIO-AP , Fiori UI for Accounts Payable , FI-AR-AR-D , Reporting/Display/Credit Management , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , How To

Product

SAP S/4HANA Cloud all versions