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2675041 - BI4.2: Webi Processing Server High Memory comsumption leading to crash

Symptom

  • Webi Processing server (WIPS) increases in memory over time and eventually crashes
  • In the logs, the following errors are found:

ERROR:C3_ALLOCATOR:MEMORY ERROR : Release allocator with pending memory blocks : -1621 [kc3allocator.cpp;2084]


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP04
  • Windows 2008 server
  • Windows 2012 server

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI42, webintelligence, core dumps, core.info, callstack, out of memory, outofmemory, increase , KBA , BI-RA-WBI-BE , Back End/Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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